Legal
Privacy Policy
This Privacy Policy describes how ESTA Logistix collects, uses, and protects your information when you visit our website or use our logistics and supply chain services.
Last updated: August 13, 2026
1. Information We Collect
We collect information you provide directly when you request a quote, contact us, or use our services. This includes your name, phone number, email address, company name, shipment details (origin, destination, equipment, weight, commodity), preferred contact method, and any messages you send us.
We also automatically collect limited technical data when you visit our site, such as your IP address, browser type, and pages visited. This helps us operate the site, monitor usage, and prevent abuse.
2. How We Use Your Information
We use your information to process quote requests, arrange logistics and transportation services, communicate with you about shipments, respond to inquiries, and improve our services.
We may use your contact details to send service-related updates and, with your consent, marketing communications. You can opt out of marketing messages at any time.
3. How We Share Your Information
We share information with our logistics partners, carriers, and service providers as needed to fulfill your shipment requests and operate our business.
We may also share information with our CRM and email platforms to manage customer relationships. We do not sell your personal information to third parties.
We may disclose information when required by law, court order, or to protect our rights, safety, or property.
4. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your personal information, subject to legal retention requirements.
5. Cookies and Tracking Technologies
Our site may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember preferences. You can control cookies through your browser settings.
6. Data Security
We implement reasonable technical and organizational safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
8. Children's Privacy
Our services are intended for business use. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us to have it removed.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. By using our services, you consent to such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at our contact page or reach out through the details listed in the site footer.